Careers

Employment: Full time, salaried

Job Type: Permanent

Davis Controls Ltd is seeking a self-motivated, quick-learning, organized person who can fill a Customer Support Specialist position in our Oakville office.

As a leading Distributor in Canadian Automation and Process markets, Davis Controls Ltd. is looking for a hardworking, ambitious person to fill an immediate need on our Oakville team. We offer a very competitive salary, great benefits and a comfortable work environment.

Role

The Customer Support Specialist will provide excellent service to our customers while reducing the administrative burden on Product Specialists to maximize their efficiency.

The candidate will report directly to the Product Group Manager and will work closely with our Product Specialists. He/she will follow procedures and work instructions and represent Davis by providing reliable and quality service to our customers.

Qualifications

Computer skills (comfortable with web-enabled software), good typing skills and excellent phone manners are required as we rely heavily upon our web-enabled, single database software system. All call details are entered into our CRM, along with quotes, emails, internal correspondence etc., linked back to the customer account.

• Strong verbal, written and interpersonal communication skills.
• Experience in a similar customer service role is a plus.
• Strong desire to serve customers.
• Experience with MS Office suite (Especially Office, Excel, PowerPoint, and Word)
• Result-oriented and able to manage a variable workload.
• Good ability to manage multiple priorities at once.
• Excellent organizational and teamwork skills.

Duties

• Follow up on proposals & Opportunities.
• Assist with RMA communications by liaising with our sales team, customers, and partners.
• Support Webstore enquires
• Respond to customer order reminders
• Follow up with suppliers
• Assist with documentation on projects
• Assist the marketing team with content for social media initiatives

Benefits

We offer a comprehensive and competitive compensation package which includes a competitive salary, comprehensive health benefits and a performance-based bonus program.

• A family-owned business with a great culture
• Comfortable work environment
• Training plan
• Reduced work hours (36.25 hrs/week). Monday to Friday. No weekends

If you are a proactive and driven professional with a results-oriented mindset, please submit your resume to jobs@daviscontrols.com

Employment: Full time, salaried

Job Type: Permanent

Davis Controls Ltd is seeking a self-motivated, quick-learning, organized person who can fill an Inside Sales/Product Specialist position in our Oakville office.

As a leading Distributor in Canadian Automation and Process markets, Davis Controls Ltd. is looking for a hardworking, ambitious person to fill an immediate need on our Oakville team. We offer a very competitive salary, great benefits and a comfortable work environment.

Role

As an Inside Sales Representative, the successful candidate will be responsible with the quotation activities, order processing, customer service activities, follow-ups and some other office tasks.

Qualifications

The ideal candidate should possess the following:

• College Engineering degree in instrumentation, automation or electrical
• Minimum of 5 years experience in similar position of technical sales or inside sales
• Excellent verbal and written communication skills
• Strong computer skills, including MSOffice and CRM systems
• Knowledge of instrumentation and automation products
• Ability to multi-task and work independently
• Extremely organized, strong time management and problem solving skills
• Punctual and Detail oriented
• Ability to develop and nurture long-term relationships with customers

Duties

• Provide customers with the appropriate information concerning prices, deliveries and technical specifications
• Offer expert advice to clients in their choices of technologies and components
• Assess customers’ needs and develop proposals accordingly
• Perform technical research, in order to offer the best solution to the customer
• Ensure that products meet the requirements of plans & specifications
• Create quotations in the CRM system, in collaboration with external Sales Representative and Product/Sales Managers
• Ensure pricing is in line with company’s policies and objectives while keeping in mind the competition
• Process purchase orders and issue order confirmations
• Provide technical support to clients
• Develop good relationships with customers to maintain and grow sales
• Act as liaison between customers and our different internal departments in order to efficiently solve customers’ problems.
• Assist with keeping up to date our CRM system and database
• Stay up to date with knowledge pertaining to new products and technologies
• Attend training sessions given by suppliers

Benefits

We offer a comprehensive and competitive compensation package which includes a competitive salary, comprehensive health benefits and a performance-based bonus program.

If you are a proactive and driven professional with a results-oriented mindset, please submit your resume to jobs@daviscontrols.com

Employment: Full time, salaried

Job Type: Permanent

Davis Controls Ltd is seeking a self-motivated, quick-learning, organized person who can fill an Inside Sales/Product Specialist position in our Montreal office.

As a leading Distributor in Canadian Automation and Process markets, Davis Controls Ltd. is looking for a hardworking, ambitious person to fill an immediate need on our Montreal team. We offer a very competitive salary, great benefits and a comfortable work environment.

Role

As an Inside Sales Representative, the successful candidate will be responsible with the quotation activities, order processing, customer service activities, follow-ups and some other office tasks.

Qualifications

The ideal candidate should possess the following:

• College Engineering degree in instrumentation, automation or electrical
• Minimum of 5 years experience in similar position of technical sales or inside sales
• Excellent bilingual (French and English) verbal and written communication skills
• Strong computer skills, including MSOffice and CRM systems
• Knowledge of instrumentation and automation products
• Ability to multi-task and work independently
• Extremely organized, strong time management and problem solving skills
• Punctual
• Detail oriented
• Ability to develop and nurture long-term relationships with customers

Duties

• Provide customers with the appropriate information concerning prices, deliveries and technical specifications
• Offer expert advice to clients in their choices of technologies and components
• Assess customers’ needs and develop proposals accordingly
• Perform technical research, in order to offer the best solution to the customer
• Ensure that products meet the requirements of plans & specifications
• Create quotations in the CRM system, in collaboration with external Sales Representative and Product/Sales Managers
• Ensure pricing is in line with company’s policies and objectives while keeping in mind the competition
• Process purchase orders and issue order confirmations
• Provide technical support to clients
• Develop good relationships with customers to maintain and grow sales
• Act as liaison between customers and our different internal departments in order to efficiently solve customers’ problems.
• Assist with keeping up to date our CRM system and database
• Stay up to date with knowledge pertaining to new products and technologies
• Attend training sessions given by suppliers

Benefits

We offer a comprehensive and competitive compensation package which includes a competitive salary, comprehensive health benefits and a performance-based bonus program.

If you are a proactive and driven professional with a results-oriented mindset, please submit your resume to jobsmtl@daviscontrols.com

Employment: Full time, salaried

Job Type: Permanent

Davis Controls Ltd is seeking a dynamic, self-driven, and detailed oriented individual to join our team as an Outside Sales Technical Account Manager. This outside field sales role focuses on Factory Automation and Process Controls products within Central Ontario and requires creativity, adaptability and a strong ability to learn quickly.

Qualifications

The ideal candidate should possess the following:

• A degree in Electromechanical Engineering or related field
• 5+ years of experience in a Technical outside sales field
• Proven track record of meeting or exceeding sales targets and expanding market share
• Expertise in Process Automation, including HMIs, PLCs, Sensors and VFDs
• Proficiency in Industrial Instrumentation encompassing flowmeters, controllers, level and pressure measurement
• Skilled in MS Office, ERP/CRM Software, email management, and presentation tools
• Must possess a valid driver’s license, and maintain your own vehicle with valid insurance for business use
• Excellent verbal and written communication skills

Duties

• Deliver technical support and customer service to clients within the Manufacturing, Food & Beverage, Plastics, Printing, Transportation and Health Care Industries within the assigned territory
• Strategically grow and develop the territory through direct sales calls, in-house presentations, trade shows, market research and industry partnerships
• Evaluate the needs of existing clients and recommend solutions or provide design input for customized goods and services
• Offer consultation and ongoing after-sales support
• Troubleshoot and resolve issues related to products and services

Benefits

We offer a comprehensive and competitive compensation package which includes a competitive salary, a car allowance, comprehensive health benefits and a performance-based bonus program.

If you are a proactive and driven professional with a results-oriented mindset, please submit your resume to jobs@daviscontrols.com

Employment: Full time, salaried

Job Type: Permanent

Davis Controls Ltd is seeking a dynamic, self-driven, and detailed oriented individual to join our team as an Outside Sales Technical Account Manager. This outside field sales role focuses on Factory Automation and Process Controls products within the Montreal area and requires creativity, adaptability and a strong ability to learn quickly.

Qualifications

The ideal candidate should possess the following:

• A degree in Electromechanical Engineering or related field
• 5+ years of experience in a Technical outside sales field
• Proven track record of meeting or exceeding sales targets and expanding market share
• Expertise in Process Automation, including HMIs, PLCs, Sensors and VFDs
• Proficiency in Industrial Instrumentation encompassing flowmeters, controllers, level and pressure measurement
• Skilled in MS Office, ERP/CRM Software, email management, and presentation tools
• Must possess a valid driver’s license, and maintain your own vehicle with valid insurance for business use
• Excellent bilingual (English and French) verbal and written communication skills

Duties

• Deliver technical support and customer service to clients within the Manufacturing, Food & Beverage, Plastics, Printing, Transportation and Health Care Industries within the assigned territory
• Strategically grow and develop the territory through direct sales calls, in-house presentations, trade shows, market research and industry partnerships
• Evaluate the needs of existing clients and recommend solutions or provide design input for customized goods and services
• Offer consultation and ongoing after-sales support
• Troubleshoot and resolve issues related to products and services

Benefits

We offer a comprehensive and competitive compensation package which includes a competitive salary, a car allowance, comprehensive health benefits and a performance-based bonus program.

If you are a proactive and driven professional with a results-oriented mindset, please submit your resume to jobsmtl@daviscontrols.com